Need advice, help or clarification?
The Edilya Sculpt team is here to listen to you.
Each message receives a personalized response, because every customer matters.

Customer service

📧 contact@edilya.com
We respond within 24 to 48 business hours , Monday to Friday.
Our team is based in Lausanne (Switzerland) and always responds to you with care and kindness.

Before you write to us

To save time, you can consult our FAQ , where we have compiled answers to the most frequently asked questions:
➡️ Sizes, returns, delivery, order tracking, product care…

Return or exchange request

For any request related to a return or exchange, please indicate in your message:

• your order number ,

• the name of the product in question ,

• and a short description of the reason for the return.

This helps us process your request more quickly.

Press, collaborations & partnerships

For media, influencer, or UGC partnership inquiries, please contact us directly via:
📧 studio@edilya.com

Our promise

Respond with kindness, speed and clarity.
Because comfort and confidence don't stop at our clothes.